Able to catch customer satisfaction (by identifying and meeting their needs and wants).
Very good in analyzing the factors of strengths and weakness in the interior situation of the firm and also the opportunities and threats related to the external market environment (SWOT analysis).
Very good in mining customer data to achieve excellent results in customer relationship management (CRM) which will led to more customer acquisition and good rates in customer retention.
Very good in calculating the profitability per product, unit. Sales people. Business unit, customer and finally to the corporate as a whole.
Able to interviewing and selecting the best individuals and developing a team work able to work with the costumer and training them how to manage their time and decrease the work stress and how to work with each others in a team work spirit in order to achieving their goals and objectives and respectively the company objectives.